Shipping Policy

All items will be delivered with tracking to the address provided to our offices via your original order.

Orders for in-stock items placed after 11:30am will be delivered within 2 business day to metro areas of Brisbane, Melbourne, Geelong, Perth and Sydney.

Larger items and all special orders incur additional delivery charge as they require extra handling and take longer to transport. The amount will be calculated and confirmed prior to your order confirmation.

If your order also weighs over 200kg, it may be subject to an additional delivery charge. When this charge applies, one of our Customer Service Team Members will contact you prior to shipment with the total delivery cost.

Please Note:

During the ‘wet season’, deliveries to the Northern Territory and Northern Queensland may take longer due to adverse weather conditions.

For the latest information based on your postcode, simply email our Customer Service Team on:

glenn@glenntwiddle.com.au

We endeavour to deliver above and beyond. However there are some locations that we are unable to deliver to due to the remote nature of some areas – please ask us if you have any queries.